This project is closing... but... it will continue as abetterplace.io!

Maarten

Hema is not helpful, costumer support doesn't want to tell me where they produce their socks. Unfriendly to say the least...

Comments

Ingetje Wielenga
Ingetje Wielenga
March 7 2012  | LoveUnlove

disappointing...

Philipp
Philipp
March 7 2012  | LoveUnlove

what are you gonna do? Do you need help? (I've got the same socks...;-))

Julian Torres
Julian Torres
March 7 2012  | LoveUnlove

Well, there must be a reason (A dark one :-P) why they don't want to tell where they produce their socks. But we could find out some of the hema's socks manufacturer and ask them if your socks are their socks...

Here, two examples
http://www.tricosocks.com/about-trico.html
http://www.deltagalil.com/customer-orientation.aspx

Maarten
Maarten
March 7 2012  | Verena loves thisLoveUnlove

Thanks Philipp and Julian. I'm writing now an email to one of the spokespersons of Hema, I hope she will understand the project and be able to help in some way.

The reason they gave was because the competition could use that information in their advantage. I think that's the standard answer they are told to give, and the person I talked to seemed a little bit stressed to help me any further. I understand that the question 'where is it produced and can I visit it' can be a little difficult to answer in it's simplicity. Hopefully the email will help a little also to explain that I have good intentions and am not looking for a negative story. I just simply want to know where, that's all!

Btw, Julian, thanks for the links! Where did you find them?? They could come in handy...

An LP
An LP
March 10 2012  | LoveUnlove

Hopefully after your email they'll be more open to it in the future...? If not, maybe they'll still work on something after your unexpected call. It would be smart of them to take this as a call for them to be more transparent - the "competition" answer seems a bit dodgy...

Maarten
Maarten
March 10 2012  | LoveUnlove

Sadly enough they didn't open up even a tiny little bit yet. I'm still in contact with them... It's very curious to me that they are so closed. It makes me suspicious even thought there might not even be a reason for it. But this lack of transparency is weird to say the least.

Julian Torres
Julian Torres
March 17 2012  | LoveUnlove

@marteen, I found the links by using a search engine using the words "hema" "socks" "manufacturers" or something like that, hope it helps to achieve this month goal...

Maarten
Maarten
March 17 2012  | LoveUnlove

@julian, thanks! I googled it as well and found them indeed. Somehow I was hoping you had 'inside information' :-) Thanks again...

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